Recently I started work for a new customer and I quickly realised what this organisation needed....an up-to-date staff handbook! As an employer of self-employed contractors, the organisation has a high turnover of staff, most of which are use to hitting the road running. However, unless my experience was unique, many will have spent their first month asking questions about timesheets, kit signout, and travel expenses! This is not only a waste of the contractor's time, but also the poor heads of department who have to repeatedly answer the questions.
If ever there was a case crying out for a staff handbook this is it...needless to say I will be offering my services! Although the initial outlay for such an item may seem high, the long term cost and time savings will compensate.
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